Job Description

We are seeking a Technical Writer, who can help us design and develop technical manuals and context-sensitive help for our collaborative robot hardware and software products. You should have passion for developing high-quality technical communications for technology products. You should be self-guided and collaborate with hardware and software engineers to explore and discover end-use of the products.

Job Responsibilities

• Develop documentation, including planning, designing, writing, editing, reviewing and testing
• Create and maintain user facing documentation, including Instructions for Use, Quick Start Guide, Assembly Instructions and Tutorials
• Create and maintain service-related documentation, such as site preparation guide, field service guide, and troubleshooting guide
• Create, document, and maintain documentation templates and standards
• Create and implement change management process for published documentation
• Research product internally through interviews, hands-on testing and written information.

Key Skills and Experience

• 6+ years’ experience in technical communications and preparing software/hardware set-up guides and user manuals
• Excellent communication skills
• Should be detail focused and highly organized
• Work independently and as a team member
• Experience with professional document creation and management tools such as FrameMaker, Robohelp etc.
• Experience with graphic creation and editing tools, Photoshop or Illustrator, and multimedia development tools.
• Ability to work in a fast-paced, iterative development environment.
• A willingness to explore new technologies and unfamiliar concepts.

Qualifications

• B. tech or M. tech with excellent technical writing skills and content development software tools.